Api33 Terms and Conditions —
The Complete Guide for Malaysian Users

Welcome to api33 — an online gaming platform operated under the official domain api33.vin. This Terms and Conditions document constitutes a legally binding agreement between you as the user ("Member") and the management of api33 ("Platform", "We").

By registering an account, logging in, making a deposit, or using any service provided by api33, you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document, including our Privacy Policy and Responsible Gambling Policy, which form part of this agreement.

If you disagree with any part of these Terms and Conditions, please cease use of the api33 platform immediately and contact our support team to close your account.

Api33 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Continued use of the platform following any amendment constitutes your acceptance of those changes.

The api33 platform is open only to individuals who meet all of the following eligibility criteria. Registrations that do not satisfy these requirements may result in account closure and forfeiture of any existing balance.

• Minimum age 18 years: You must be at least 18 years of age at the time of registration. api33 takes child protection seriously and conducts KYC checks to verify members' age.
• Legally competent individual: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not a self-excluded individual: If you have applied for self-exclusion from any gambling platform, you are not eligible to register or use api33.
• One account per individual: Each individual is permitted only one active account. Registering multiple accounts using the same identity, device, or payment information is strictly prohibited.
• Not an api33 employee: Employees, agents, partners, and immediate family members of the api33 management are not permitted to register or play on this platform.

To use the full services of api33, you are required to register a valid personal account. During registration, you must provide information that is true, accurate, and current. api33 carries out a strict identity verification process (KYC — Know Your Customer) to ensure the security of all members.

Information required during registration and verification includes your full name as per your identification card, IC or passport number, date of birth, active phone number, and bank account or e-wallet details for financial transaction purposes.

• You are fully responsible for ensuring all account information is accurate and up to date at all times.
• Your account password is your own responsibility. Do not share your password with anyone, including api33 staff.
• api33 will never ask for your password through any communication channel. If anyone does so on behalf of api33, please report it to our security team immediately.
• Any suspicious activity occurring on your account must be reported to our support team within 24 hours.

Api33 reserves the right to suspend or close accounts that provide false, incomplete, or misleading information. Balances in accounts closed due to identity fraud may be forfeited without any refund.

Api33 supports a wide range of payment methods suited to Malaysian users, including bank transfers via FPX, e-wallets such as Touch 'n Go, GrabPay, and Boost, as well as cryptocurrencies such as USDT and Bitcoin. All transactions are processed in Malaysian Ringgit (MYR) with no hidden currency conversion fees.

• Minimum deposit: MYR 10 per transaction. Deposits are typically credited to the account within 1 to 5 minutes after payment confirmation is received.
• Minimum withdrawal: MYR 50 per request. Withdrawals via e-wallet are processed in under 15 minutes; bank transfers take 15 to 30 minutes on working days.
• The withdrawal method must match or be related to the deposit method used. api33 reserves the right to request additional documents before processing withdrawals for compliance purposes.
• Withdrawals exceeding MYR 10,000 may require additional security review and can take up to 24 business hours to process.
• Deposits made using third-party payment methods or on behalf of another person are prohibited and may result in account closure.

Api33 does not charge any processing fees on standard deposits or withdrawals. However, your bank or e-wallet provider may impose their own charges, which are beyond our control.

Api33 offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to wagering (rollover) requirements clearly stated in each promotional offer. You are advised to read the specific terms of each bonus before accepting it.

• Welcome Bonus: Available to new members only on their first deposit. Wagering requirements and bonus withdrawal limits are as stated in the respective promotional terms.
• Weekly Cashback: Calculated based on net losses over a 7-day period. Cashback is credited every Monday and is subject to minimum wagering requirements.
• Loyalty Program: Active members are eligible to accumulate reward points redeemable for bonus credits or special prizes according to their membership tier.
• Any attempt to abuse the bonus system, including opening multiple accounts or coordinating bets across different accounts, will result in cancellation of all bonuses and account closure.

All games available on the api33 platform — including slot games, live casino, sports betting, fish shooting, and table games — are operated using a random number generation (RNG) system independently certified by recognised international auditing bodies. This ensures every game outcome is genuinely random and cannot be influenced by any party.

• Game results that have been processed and displayed on screen are final. Any dispute regarding game results must be submitted to customer support within 72 hours.
• api33 is not responsible for losses resulting from internet connection disruptions, device failures, or technical issues on the user's end during an active gaming session.
• The use of automated software, bots, scripts, or any third-party tools designed to manipulate gameplay is strictly prohibited and may result in legal action.
• Sports betting is subject to additional rules outlined in the Sports Rules section, accessible via the Sports us.

Api33 is committed to providing a safe, respectful, and enjoyable gaming environment for all members. Conduct that violates community standards and platform ethics will not be tolerated under any circumstances.

• The use of abusive, threatening, harassing, or offensive language in live chat, customer support, or any api33 communication channel is strictly prohibited.
• Impersonating api33 staff, other user accounts, or any authority within the platform is strictly prohibited.
• Using the api33 platform for money laundering, terrorism financing, or any other illegal activity is strictly prohibited.
• Any attempt to exploit system bugs, technical loopholes, or software vulnerabilities for personal gain must be reported to our team rather than exploited.

Violation of any of the above conduct rules may result in an official warning, temporary account suspension, permanent account closure, or legal action depending on the severity of the breach.

You are free to close your api33 account at any time by contacting our customer support team. Before closure, ensure all pending withdrawal requests have been settled and no active bonus conditions remain unfulfilled.

• Closure at member's request: Eligible balances will be processed for withdrawal within 3 working days after the closure request is received and verified.
• Closure by api33: api33 reserves the right to close or suspend an account without prior notice if there is evidence of fraud, breach of terms, or suspicious activity.
• Self-exclusion: Members who wish to self-exclude for responsible gambling reasons may activate this option from within their account. Self-exclusion is either permanent or for a minimum period of 6 months.

Api33 strives to keep the platform running without interruption at all times. However, we cannot guarantee that the service will always be available, error-free, or unaffected by technical issues beyond our control.

• api33 is not responsible for any losses arising from service disruptions, system failures, cyberattacks, or natural disasters affecting platform operations.
• Gaming losses arising from internet connection or device issues on the user's end are beyond api33's responsibility.
• api33 is not responsible for any taxes or financial obligations that may arise from your winnings under the tax laws applicable to you.

Api33's total liability to any member under any circumstances is limited to the current balance held in that member's account at the time of the incident giving rise to the claim.

Api33 reserves the right to amend, update, or replace any provision of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this platform. We encourage members to review this page periodically to stay informed of the latest applicable terms.

Notice of material amendments will be communicated to members via registered email or in-platform account notifications. Continued use of the platform after the amendment's effective date constitutes acceptance of the revised terms.

These Terms and Conditions are governed by the laws applicable to the operation of a licensed online gambling platform. Any dispute that cannot be resolved through internal negotiation will be referred to a mutually agreed arbitration body.